Management Courses

This course aims at providing conceptual knowledge on human resource management that will be useful for a manager of an organization. It also understands employer and employee relationship in order to achieve organizational objectives effectively. It starts with hiring and continues till retention. It also focuses on enabling the students to integrate the understanding of various HR concepts along with the domain concept in order to take correct business decisions.

At the end of the course, the students will be able to:
CO1:- learn the various functions of management, personal and professional qualities of a manager in order to manage human resource of an organization effectively.
CO2:- understand the process of acquiring human resource through effective planning, recruitment and selection process.
CO3:- apply different training and development methods for organizational effectiveness.
CO4:- analyse the importance of performance appraisal and equitable pay for the growth of both individual and organization.
CO5:- inculcate the sense of inter personal relation required in professional front in handling employer-employee relation effectively for achievement of organizational objectives.
CO6:- know the technique of managing and being managed by the organization.

Unit-I: Introduction to HRM
Introduction, scope, objectives; Managerial and operational functions of Management; HRM as a source of competitive advantage; Qualities and role of HR managers

Unit 2: Planning and Acquiring Manpower
Human resource planning- Introduction, objectives, need, importance; Factors, Process and barriers of HRP; Job analysis- concept, objective and Process; Meaning, process and sources of recruitment;  Factors of effective recruitment; Meaning and process of selection; Competency mapping for selection decision; Induction and socialization; recent trends in recruitment and selection

Unit 3: Developing Manpower
Training- nature, need, objectives, importance; areas of training; training process- identifying training need, designing a training program; methods and techniques of training; evaluating training effectiveness; Role specific and competency based training; career planning and development- meaning, objective and process

Unit 4: Managing Performance and Compensation
Performance appraisal- concept, objectives and importance of performance appraisal; Process of performance appraisal; Methods of performance appraisal; Problems in performance appraisal; Potential Appraisal; Components of compensation; objectives and factors affective Wage and salary administration; methods of wage payment; process of wage determination; Pay band compensation system

Unit 5: Maintaining and Retaining Human Resources
Industrial Relation- concept, objective and approaches: Reasons for poor industrial relation; Measures for improving industrial relation; Industrial Dispute- nature, causes, prevention and settlement; meaning, objectives, importance and conditions for successful collective bargaining; Workers Participation in management- concept, objectives, forms and measures; Discipline and Grievance- Statutory provisions concerning discipline; causes and machinery for redressal of grievances

Text Books:

1. Human Resource Management, P. Jyoti & D. N. Venkatesh, Oxford Publication.
2. Human Resource Management, Gary Dessler and Biju Varkkey, Pearson Education, 2020

Reference Books:

1. Human Resource Management Text and Cases by S S Khanka, S.Chand and company Limited, 2022
2. Human Resource Management. K. Aswathappa, Mc Graw Hill Education, 2013
3. Personnel and Human Resource Management. P. Subba Rao, Himalaya Publishing House, 2022

Course Description

This course shall guide the students to learn the basic concepts of Organizational Behaviour and its applications in contemporary organizations. Further, it help them to describe how people behave under different conditions and understand why people behave as they do. The students would be in a position to synthesize related information and evaluate options for the most logical and optimal solution such that they would be able to predict and control human behaviour and improve results. Lastly, this course would help the students to understand how individual, groups and structure have impacts on the organizational effectiveness and efficiency.

Course Outcomes

At the end of the course, the students will be able to:
CO1:- know about organization, organizational behaviour, it’s nature, scope and significance.
CO2:- develop their personality as per industry requirement.
CO3:- apply motivational techniques to make the employees work with confidence and satisfaction
CO4:- develop different leadership styles to adjust themselves in different organizational situations.
CO5:- improve the knowledge of group behaviour and techniques of group decision making
CO6:- apply the concepts for managing changes in organization as well as the development of an organization’s human resources.

Unit 1: Introduction to Organizational Behaviour
Organizational Behaviour- nature and scope; Need for studying OB; contributing disciplines to OB; evolution of OB; OB approaches and models; OB opportunities and disruptions

Unit 2: Individual Perspective Part 1
Introduction to Individual behaviour; Personality- concept, determinants, types and theories/models; Personality and OB; Perception- meaning, perceptual process, factors affecting perception; perception and its application in OB; Attitude- nature, components, formation and types; Values- concepts, types and formation; attitude, values and behaviour

Unit 3: Individual Perspective Part 2
Learning- meaning, determinants, theories and principles; learning and behaviour; Motivation- nature, importance, process and theories; managerial implication of motivation- job design, quality of work life and employee engagement; organizational citizenship behaviour- meaning, theoretical perspective, determinants and predictors

Unit 4: Group Perspective
Foundation of group behaviour; meaning and characteristics of group; why do people form and join groups; types and groups; stages of group development; group decision making; Team building- meaning and types of team; team building process; Meaning, sources and types of conflict; conflict management and negotiation strategies; Leadership- meaning and importance; differentiating between leader and manager; leadership styles; leadership theories

Unit 5: Organizational Perspective
Organizational structure- meaning and elements; Organizational culture- meaning, types and functions of culture; creating, sustaining and changing a culture; Organizational change- meaning and need; ; managing resistance to change; Organizational development- meaning, objectives, models and interventions

Text Books:

1. Organizational behaviour texts and cases, Dr. S..S. Khanka, Sultan Chand, OB text and cases S.S. Khanka, S chand, 2022
2. Organizational Behaviour, Stephen P. Robbins, Timothy A. Judg, Neharika Vohra Pearson, 18th edition, 2018

Reference Books:

1. Organizational Behaviour and Work, Fiona M. Wilson, Oxford University Press, 2014
2. Organizational Behaviour, K. Aswathappa, Himalaya Publishing House, 2013

Course Description

This course explores the basic concepts and processes of management. Students will learn the importance of management in their professional life from the stories on the evolution and practices of management. Students will examine the fundamental roles and processes of planning, organizing, staffing, directing and controlling that comprise the managers’ role.This course also examines the fundamentals of marketing, financial and operational management for the success of the organization. Students will develop skills related to the manager’s function as required in today’s competitive environment.

Course Outcomes

At the end of the course, the students will be able to:
CO1: Learn different approaches, theories and  stories of various practitioners of management and know how such knowledge could be applied to achieve goals of organizations within the changing environment .
CO2: Understand the core functions of management in order to facilitate efficient and effective decision making both at individual and organizational level.
CO3: Identify the human resource requirement of the organization for achieving its objective effectively.
CO4: Synthesize various marketing skills and techniques in order to be successful in corporate world.
CO5: Assess the financial environment and understand the importance of financial statements for better decision making.
CO6: Acquire relevant knowledge for better production and operation management.

Unit 1: Evolution of Management Thoughts
Concept, Scope and Significance of Management; Classical Approach; Scientific, Bureaucratic & Administrative theory of Management; Neo-classical and Modern Approach; Contribution of Management Practitioners 

Unit 2: Functions of Management (Part I)
Nature, scope and significance of Planning; Types of Planning; Process of Planning; Barriers to effective planning; Decision making: concept, types and process; Organizing: concept and significance; Delegation of authority; Authority vs.Responsibility; Structure of Organization: departmentalization, Centralization vs. Decentralization

Unit 3: Functions of Management (Part II)
Concept of Staffing, Manpower planning, Recruitment, Selection, Training, Performance Appraisal; Directing: Concept, Direction and Supervision; Controlling: Concept, Importance and levels; Process and types of controlling

Unit:4: Marketing and Financial Management
Introduction to Marketing Management; Marketing Mix (Product, place, price, Promotion); Market Segmentation; Introduction to Financial management; Financial functions and goals; sources of finance; Financial statements: Profit and loss account; balance sheet

Unit 5: Operations and Technology Management
Operations management; Production Planning and Control; Operations Planning; The management of operations; Total Quality management; Logistics and Supply chain Management

Text Books:

1. Principles of Management by J S Chandan, Vikas Publishing House Pvt Ltd, 2nd edition, 2020 
2. Principles of Management (competencies, processes and practices) by Anil Bhat and Arya Kumar, Oxford University Press, 2016

Reference Books:

1. Modern Business Organization & Management (Systems Approach) by S.A. Sherlekar & V.S. Sherlekar, Himalya Publishing House, 2018
2. Principles and Practices of Management by R.S.N. Pillai and S. Kala, S. Chand and Company Limited, 2021
3. Essentials of Management: an International Perspective by Harold Koontz and Heinz Weihrich, McGraw Hills, 2020

This course focuses upon the fundamental principles and standards that should govern the business organizations. The objective of this paper is to make the students aware about the importance of ethics, corporate governance and role of CSR & sustainable development goals in the business to encourage moral practices and sensitivity towards the ethical dimension of managerial problems.

Leaning Outcomes:

The course shall enable the students to:
CO1: familiarize the learners with the concept and relevance of Business Ethics in the modern era.
CO2: understand the value of business ethics which will guide them in maintaining firm moral values while taking managerial decision.
CO3: apply the ability to make moral judgments in dilemmatic situations across the work domains.
CO4: analyse the application of management practices by adhering to corporate law and ethics.
CO5: evaluate the scope, opportunity and complexity of Corporate Social responsibility in the global and Indian context.
CO6: create an opportunity to understand the sustainable development goals in maintaining a balance between the economic, environmental and social needs.

Unit 1: Business Ethics: Concept, Principles & Theories
Meaning, objective and types of Ethics; Business ethics- concept, need, scope, objectives and importance; factors influencing business ethics; Principles of Business ethics; Relationship between ethics and business ethics; theories of business ethics; Ethical dilemma and ethical decision making

Unit 2: Ethics in Practice across the domain
Ethics in marketing- introduction, ethical dilemma in marketing, unethical marketing practices, measures to stop unethical practices in marketing; Ethics in Finance- introduction, code of ethics in finance, unethical practices in finance or frauds, measures to stop unethical practices in finance; Ethics in HRM- introduction, ethical issues in HRM (job discrimination, sexual harassment, employee privacy, whistle blowing, affirmative action); importance of workplace ethics and employee code of conduct

Unit 3: Corporate Governance
Corporate Governance- concept, objective and need. Role of law in corporate governance; important issues in corporate governance; Corporate governance in India-past, present and Future; Importance and principles of Corporate Governance

Unit 4: Introduction to Corporate Social Responsibility
CSR- Concept, evolution and development; Why CSR; Apprehensions against CSR; Forms and dimensions of CSR; making business corporations socially responsible; CSR in India

Unit 5: Sustainable Development
Introduction, meaning, history, features, objectives of sustainable development; The pillars and principles of sustainable development; SDG and its relevance in business

Text Book

1. Business Ethics and Corporate Governance, Dr. K. Nirmala, Dr. B.A. Karunakara Reddy & N. Aruna Rani, Himalaya Publication House
2. Business Ethics and Corporate Governance, C.S.V. Murthy, Himalaya Publishing, 2022

Reference book

1. Corporate Social Responsibility (concept, cases and trends) by Prabhakaran Paleri, Cengage Learning India Pvt. Limited, 2020
2. Business Ethics and Corporate Governance, Dr. S.S. Khanka, Sultan Chand, 2019
3. Corporate Social Responsibility (CSR), Corporate Governance, Sustainable Development and Corporate Ethics/Business Ethics by C.U. Saraf, Himalaya Publishing House 2017

An effective leader understands the team dynamics, stimulates the morale of the followers and always aims at creating a participative workforce by enhancing team work. This course mainly focuses on individual, group and organization factors associated with leadership. There is a strong connection between emotional intelligence and leadership because the technical skills and knowledge will definitely help the students to fulfil the entry level requirements. Similarly, understanding employee empowerment would assist the students in acquiring the desirable professional skills.

Leaning Outcomes:

The course shall enable the students to:

CO1: Learn the characteristics and need of an effective leader
CO2: Understand the effectiveness of different leadership styles in different contexts from an instrumental, political and ethical perspective
CO3: Apply leadership theories to the real business scenario
CO4: Analyse group dynamics and importance of team work
CO5: Evaluate the ways to handle emotions and stress and manage work-life flexibility
CO6: Create organizational environment that is psychologically safe and make the employees feel empowered

Unit 1: Leadership: concepts and practices
Meaning, Definition and understanding of leadership; the role and functions of a leader; Differentiation between leadership and management; ; what makes a leader effective; characteristics of an effective leader; leadership in Indian organization

Unit 2: Leadership Perspectives
Trait perspective of leadership (Great man theory and trait theory); Behavioural perspective of leadership (mangerial grid and likert system – four management); Studies on leadership (Hawthorne, IOWA, Michigan and Ohio); Contingency perspective of leadership (fiedler’s contency theory, path goal, hersey blanchard situational theory); contemporary perspective to leadership (transformational, transactional, charasmatic, servant and Nurturant-task leadership style)

Unit 3: Team effectiveness and Leadership
Characteristics and types of teams; types and functions of group; Group vs team; understanding an effective team; who is a team leader; tuckman’s team development stages; team development and team building; team meetings and leadership; team effectiveness leadership model; high-performance teams and leadership;team cohesiveness; common threats to groups

Unit 4: Emotional Intelligence and Leadership
What are emotions; Meaning, type and source of emotions; Concept and competencies of emotional intelligence; Elements of emotional intelligence; importance of EI; EI at workplace; Emotional intelligence and leadership; Significance of EI for leaders; strategies to enhance EQ in our jobs; EQ vs. IQ; developing EQ; obstacles to the development of EQ

Unit 5: Leadership and empowerment
Employee empowerment- concept, need and importance; approaches to empowerment; advantages and disadvantages of empowerment; empowerment skills of a leader; empowering vs. Dis-empowering; leader as a coach (coaching skill); delegation (advantages and levels of delegation, steps and principles of effective delegation); empowering interpersonal skills

Text book

1. Leadership Personal effectiveness and Team Building, Ranjana Mittal, Vikas Publishing House Pvt Ltd, 2015

Reference Book

1. Team Building and Leadership by Neelam S. Bhargava and Gourav Bhargava, Himalaya Publishing House, 2015

The primary objective of the course is to understand the importance of organizational change and the need to respond to the changes in the industry. It also focuses on imparting the knowledge of organization development concepts, tools and techniques that are meant for improving the functioning of individuals, groups and organizations. The aim of the course is to develop the application of behavioral science concepts to the functioning of the organization development.

Leaning Outcomes:

At the end of the course, the students will be able to:

CO1:- Respond and anticipate the needs of change in a proactive way. 

CO2:- Understand various levels and categories of change to develop appropriate intervention into the system.

CO3:- Apply the OD concepts, tools and techniques for improving the performance of individual, groups and organization in change process. 

CO4:- Analyse and overcome the challenges in the change process.

CO5:- Explain the assumptions, beliefs and values of organizational development.

CO6:- Implement behavioral science knowledge to bring changes in organizational strategies, structures, and processes.

Unit 1: Organizational Change:
Organizational Change: Concept and Significance; Managing Change; Concept of
Analyzing the Environment; Perspectives on Change: Contingency; Resource
Dependence; Population Ecology; Implications of Change.

Unit 2: Types of Change:
Types of Change: Continuous or Incremental Change; Discontinuous or Radial Change; Participate Change and Directive Change; Change Levers; Levels of Change: Knowledge Changes; Attitudinal Changes; Individual Behaviour Changes and Organizational Performance Changes.

Unit 3: Implementation of Change:
Implementing Change : Steps-Assembling a Change; Management in establishing a
new direction for the organization; Setting up of change teams and promoting innovation; Aligning structure; Systems and resources; Removing road blocks; Absorbing changes into organization; keys to create a cultural change

Unit 4: Organizational Growth and Development:
Introduction to organizational growth and development; Historical Overview of OD (Laboratory Training, Survey Research, Action Research, Socio-technical systems); OD Values, Beliefs and Assumptions for individuals, Groups and Organizations; Role of OD Consultants – Styles, relation with client, entry strategies

Unit 5: Organizational Development Interventions
OD Interventions: Overview, characteristics of effective Interventions, Individual Level , Team & Group Interventions; Human Resource Interventions ( Performance Management, Reward Systems, Career Planning); Techno-Structural Interventions  (Restructuring Organizations, Down sizing Employee Involvement , Work Redesign , Total Quality Management); Strategic Interventions (Mergers and Acquisitions , Strategic Alliances and Joint Ventures, Organization Transformation); Indian Experiences of OD in Public and Private Enterprises.

Text Book:

1. Organization Development and Change by Thomas Cummings and Christopher Worley – Cengage Publications, 2015.
2. Organizational Change and Development by Dipak Bhattacharya, Oxford Publishing House, 2011
3. Managing Organizational Change- a multiple perspective approach by Ian Palmer, Richard Dunford, David A, Buchanan, Mc Graw Hill, 2016

Reference book:

1. Organization Development: Behavioral Science Interventions for Organizational Improvement, by Wendell L French, Cecil H Bell – Pearson publications.
2. Organizational Change and Development, Kumkum Mukherjee, Pearson Publications, 2015